Reviews are the new word-of-mouth.


Reputation Management

Reputation Management involves monitoring reviews for your business created on a number of websites like Yelp.  Reviews are looked at by prospective customers when evaluating your business.   You are going to get good reviews but you are also going to get bad reviews.  The key point is to manage these reviews in a positive way.  ML2 Solutions believes the best way to have a good reputation is to provide great customer service but your online reputation still needs to be managed.

Reputation Management Projects

Our Reputation Management projects start with claiming your online business profiles.  The other project configure these profiles.   We also offer a custom project to develop an unique review solicitation plan for your business.

  • STANDARD – This project includes claiming your business profiles on Yelp, Google Reviews and Facebook Reviews and adding your logo.  We will also setup so you get notifications when new reviews are posted.

  • PREMIUM – This project includes everything in Standard but also includes configuring the profiles to include photos, a description and bio info.   We will also enable click tracking to link to your Google Analytics account.

  • CUSTOM – This project develops a custom strategy and implementation plan for review solicitation.

Reputation Management Plans

Our Reputation Management plans provide for ongoing maintenance of your business profiles.

  • STANDARD – This plan provides for recording the analytic data from the different review websites and sending you a basic report.

  • PREMIUM – This plan includes everything in the Standard plan but we can also respond to reviews for you by working with a company representation to create appropriate responses and make suggestions on those responses.

  • CUSTOM – This plan includes ongoing monitoring and refinements to your review solicitation strategy.



  • Claim accounts
  • Standardize information
  • Add logo


  • Claim accounts
  • Standardize information
  • Add logo, photos and descriptions


  • Review solicitation

We can help with all your digital marketing needs!



  • Record review data
  • Basic reports


  • Record review data
  • Weekly advanced reports
  • Respond to reviews


  • Monitor review solicitation


ML2 Solutions offer a number of digital marketing services to help your business generate more leads and convert them to sales.

Website Development

Your main Internet presence

Business Listings

Get your business on Internet directories

Paid Advertising

Paid Advertising gets your business directly to your audience

Conversion Rate Optimization

Improve conversion of a lead to a sale

Email Marketing

Communicate with your customers using email

Reputation Management

Reviews are the new word-of-mouth

Social Media

Connect with your customers on social media

Search Engine Optimization

Optimize search engine results

Content Marketing

Content for your target audience

Home Services Referrals

Get more referrals


Record and analysis your data

IT Projects

Create technology solutions

ML2 Solutions Guarantee


ML2 Solutions wants you to be satisfied with the digital marketing services you are paying for. If we can’t come to an agreement on how to complete your digital marketing services, we will refund your initial payment upon request with just a few conditions.  For more information on our guarantee.


Does your company need help with digital marketing? Fill out this form and we will get in touch with you for a FREE consultation. Or, schedule now.

Call us at 206-395-6522.

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